(250) 668-7023
1. Introduction
ProCut Equipment ("we", "us", or "our") operates the ProCut Equipment website. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our site or use our services.
2. Information We Collect
Information you provide: When you fill out a contact form or product inquiry form, we collect your name, email address, phone number (if provided), and message content.
Automatically collected information: Our hosting provider (Netlify) may collect standard server log data including your IP address, browser type, referring page, and pages visited.
3. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide quotes on equipment
- Communicate with you about products and services you've expressed interest in
- Improve our website and customer experience
4. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our website and conducting our business, provided they agree to keep your information confidential. These include:
- Netlify — website hosting and form processing
- Cloudinary — image hosting for product photos
5. Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including to respond to your inquiry, or as required by law.
6. Cookies
Our website may use essential cookies required for basic site functionality. We do not currently use advertising or tracking cookies. If this changes in the future, we will update this policy and provide appropriate notice.
7. Your Rights
Under Canadian privacy legislation (PIPEDA), you have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Withdraw consent for us to use your information
To exercise any of these rights, please contact us using the information below.
8. Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. Our website is served over HTTPS, and form submissions are processed securely through Netlify.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Last updated" date.
10. Contact Us
If you have questions about this Privacy Policy or wish to make a request regarding your personal information, please contact us:
ProCut Equipment
3128 Hope Place, Chemainus, BC V0R 1K4
Email: whaugan@kaatzagroup.com
Phone: (250) 668-7023